Healthwatch Darlington provides a single point of contact to help people find information about health and social care choices and signpost to NHS Complaints Advocacy. For information and signposting, please call us on 01325 380145 or email firstname.lastname@example.org. We're here to help and support you.
Please find links and telephone numbers for a variety of useful services from the links above.
NHS Choose Well Campaign
Often people go to A&E or call 999 when they should seek help elsewhere. The NHS Choose Well campaign wants to help you make the right decision on where to go when you're ill or worried about a loved one.
Selecting the most appropriate NHS service for the seriousness of your symptoms:
A & E emergency or 999
This should only be used in life-threatening or critical situations
For medical advice, examinations and prescriptions for illnesses you can’t shake off.
For advice on illnesses and the right medicines for coughs, colds, flu, stomach upsets, aches and sprains.
For 24-hour-a-day urgent care that isn’t an emergency when your GP Surgery is closed.
This service can be accessed across County Durham and Darlington.
For minor illnesses combine over the counter medicines with plenty of rest.
By choosing well and avoiding inappropriate visits to A & E we can ensure that our hospitals can focus on the most serious cases and emergencies.