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Your spotlight on local services

Find services

Healthwatch Darlington provides a single point of contact to help people find information about health and social care choices and signpost to NHS Complaints Advocacy. For information and signposting, please call us on 01325 380145 or email info@healthwatchdarlington.co.uk. We're here to help and support you. 

Please find links and telephone numbers for a variety of useful services from the links above.

NHS Choose Well Campaign

Often people go to A&E or call 999 when they should seek help elsewhere. The NHS Choose Well campaign wants to help you make the right decision on where to go when you're ill or worried about a loved one.

Selecting the most appropriate NHS service for the seriousness of your symptoms:

A & E emergency or 999   

This should only be used in life-threatening or critical situations

GP Practice

For medical advice, examinations and prescriptions for illnesses you can’t shake off.


 For advice on illnesses and the right medicines for coughs, colds, flu, stomach upsets, aches and sprains.

NHS 111

For 24-hour-a-day urgent care that isn’t an emergency when your GP Surgery is closed. 

This service can be accessed across County Durham and Darlington.

Self Care

For minor illnesses combine over the counter medicines with plenty of rest.

By choosing well and avoiding inappropriate visits to A & E we can ensure that our  hospitals can focus on the most serious cases and emergencies.


Find and choose the right services

What is Healthwatch Darlington?

Healthwatch Darlington is the independent champion for people using local health and social care services in the Darlington borough. We listen to what people like about services and what could be improved. We share their views with those with the power to make change happen. People can also speak to us to find information about health and social care services available locally. 

Our sole purpose is to help make care better for people.

Contact Details

By Phone:
01325 380145 (Landline)
07525237723 (Textphone)

By E-mail:

Tell us about your experience

Are you a local Darlington resident?

Have you used any local Health and Care Services in the past year?

How did it go for you? Complete our short survey below and we'll let them know what you think.