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Your spotlight on local services

Useful Numbers

NHS Commissioning Board Customer Contact Centre – Will handle contacts in relation to Freedom of Information requests, Complaints and Customer Enquires and correspondence.


North East Independent Complaints Advocacy (ICA) – An advocacy service which supports patients and their carers wishing to pursue a complaint about their NHS treatment or care. 

0808 802 3000

County Durham and Darlington NHS Foundation Trust Patient Experience Team – share your feedback with the Foundation Trust.

0800 783 5774

Tees, Esk and Wear Valley NHS Foundation Trust Patient Experience Team – share your feedback with the Foundation Trust.

0800 0520219

Darlington Adult Social Services – Enable’s older people, carers, people with a physical, visual or hearing impairment, a learning disability or a mental health need to live as independently as possible in their local communities.

01325 406111

Darlington Children’s Social Care - Ensure that Children and Young People live in a secure, stable and safe environment whether they live at home with their family or, if this is not possible, elsewhere in their community.

01325 406222

NHS 111 – A new service that's being introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

What is Healthwatch Darlington?

Healthwatch Darlington is the independent champion for people using local health and social care services in the Darlington borough. We listen to what people like about services and what could be improved. We share their views with those with the power to make change happen. People can also speak to us to find information about health and social care services available locally. 

Our sole purpose is to help make care better for people.

Contact Details

By Phone:
01325 380145 (Landline)
07525237723 (Textphone)

By E-mail:

Tell us about your experience

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