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Are you a Rheumatology Patient or know someone who is?

12/09/2018

NHS Rheumatology Services Improvement Project

NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group (CCG), NHS Darlington CCG, NHS South Tees CCG, NHS Durham Dales, Easington and Sedgefield CCG, NHS North Durham CCG and Hambleton, Richmondshire and Whitby CCG (the CCGs) are working together to help improve Rheumatology services for patients. 

The aim of the improvement project is to offer a more consistent service to patients no matter where they live across the County Durham, Darlington, Tees and North Yorkshire areas, and ensure patients are seen in the right place, by the right clinician, first time. To help them achieve this, clinicians from across the area will be working together to look at how the current model for accessing services can be improved.

Patient feedback will also be key, and those currently accessing services will have the chance to have their say on their experiences, positive aspects and areas where they think the services could be improved. The work will also focus on improving the time from first referral to treatment, and ensure patients are able to access services as close to their home as possible.

What does Rheumatology services include?

Rheumatology deals with the investigation, diagnosis and management of patients with arthritis and other musculoskeletal conditions. This a range of disorders affecting joints, bones, muscles and soft tissues (this includes inflammatory arthritis, autoimmune disorders, vasculitis, soft tissue conditions and metabolic bone diseases).

How patients can contribute

To help inform the clinical workshops, they are asking Rheumatology patients for their comments and suggestions. They are working with the providers of local Rheumatology services to help reach those individuals attending appointments.

Patients can also contribute through their online survey which will help the Clinical Commissioning Groups to understand the experience of living with these conditions and the services that currently support patients. The feedback will also provide insights into gaps patients might see or improvements they could make to future services that might be more responsive to patients needs and provide consistency across the Durham, Darlington, Tees and North Yorkshire areas.

The closing date for completed surveys is Friday 7 September 2018.

If you have any questions, queries or would like help completing the survey, please contact the Engagement team on 0191 389 8617 or at d.blagdon@nhs.net

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What is Healthwatch Darlington?

Healthwatch Darlington Limited is an independent consumer champion for health and social care in Darlington. The organisation helps to shape and improve local health and social care in our community. Healthwatch Darlington Limited is part of the Healthwatch national network, established by the Government to ensure local patients and users have a greater input to shaping and designing local services.

Contact Details

By Phone:
01325 380145 (Landline)
07525237723 (Textphone)

By E-mail:
info@healthwatchdarlington.co.uk

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