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Your spotlight on local services

Consultation on Darlington Borough Council’s charging policy for non-residential Adult Social Care Services in accordance with the Care Act 2014


The Council is consulting with residents of Darlington in respect to its Adult Social Care Charging Policy for non-residential services following a complaint that was made to the Local Government and Social Care Ombudsman. Accompanying this letter is a document giving more detail of the issue upon which the Council is consulting.  The Council are proposing to update the Adult Social Care Charging policy to include legislative requirements.

The proposed policy update will not result in any individual being charged more money.

The Council is very keen to receive any feedback relating to the proposal so that this can be considered as part of the Consultation process and when making a decision as to whether to implement the proposal. You can provide feedback by:

1)     Completing an on line questionnaire: www.darlington.gov.uk/consultations

2)     Completing a paper questionnaire. (Accompanied within this letter) and return to: Reception, Central House, Gladstone Street, Darlington, DL3 6JX.

3)     Attending a consultation event as detailed below:

21st September 2018

Dolphin Centre, Peases Suite

Time: 13:30 – 14:30

The event will focus on providing you the opportunity to give feedback on the proposal and to identify any potential impacts which may arise from it. A presentation will be provided at the beginning of the session to explain the proposal, it is anticipated that this presentation will last approximately 10 minutes. There will then be an opportunity for questions and answers. The remaining time available during the event will be used to allow one to one discussion with any person wishing to consider their own personal situation. Please feel free to attend the event.

If you are unable to attend the event, or would prefer to give your views by telephone or have any queries in respect of the contents of this letter or the accompanying Consultation Information paper, please contact Central House Reception on 01325 406801 who will arrange for a member of Adult Social Care to contact you.

The Consultation will commence on the 3rd September 2018 and close on the 1st October 2018. It is necessary that any feedback is received by the Council on or before this date.

If you have any other queries, please do not hesitate to contact the Council 01325 406130

Please find attached further information. 






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