North East Independent Complaints Advocacy (ICA)
Please see contact information for the North East ICA.
FREE PHONE 0808 802 3000
NHS Advocacy is now provided by North East NHS Independent Complaints Advocacy (ICA),supporting individuals complaining about the NHS in the following local authority areas:
Darlington, Durham, Gateshead, Hartlepool, Middlesbrough, Newcastle, North Tyneside, , Redcar and Cleveland, South Tyneside and Sunderland.
This service replaced the previous Independent Complaints Advocacy Service (ICAS) in 2013 and continues to be delivered by the Carers Federation Ltd, who now have over sixteen years experience of supporting people in the North East with NHS complaints.
