Volunteers Week 2021 - Celebrating our volunteers (Part 1)

This 'Volunteers Week 2021' we are celebrating our volunteers. We spoke to some of our fantastic volunteers ahead of the big week, who have kindly shared their volunteer story. We want to thank them for their amazing commitment during this last year.
volunteers week
Jamie

Jamie Odgers - Health Connector

Jamie has been a volunteer with Healthwatch Darlington for almost four years. In that time he has shown incredible compassion towards others and has spent time listening to service users who have a health & care experience to share. Jamie is also passionate about ensuring the voices of those who are disabled and/or living with mental health condition are listened too.

Helping to represent us at events, talking to service users in the community and sharing information to help others get the support they need, are just some of the things Jamie helps us with. Thank you from all of the team at Healthwatch Darlington. 

What motivates you to volunteer?

"Meeting others and socialising motivates me to volunteer. I also enjoy being able to help others and talk to people who need help with health services. Another motivation for me is to improve myself and increase my confidence. Volunteering has helped me by giving me something to focus on and look forward to which helps promote good mental wellbeing."

What have you enjoyed about volunteering for Healthwatch Darlington so far?

"A couple of years I got to represent Healthwatch Darlington during the NHS 75th anniversary. I was invited to attend York Minster for a celebration event. This stands out especially,  as the pandemic has highlighted more than ever how important it is to value our NHS. I’ve also enjoyed representing at the Youth Parliament elections night, being able to hear what young people want to do to make a difference, but also being able to tell them that we can help them and listen to their health issues as young people. Finally, I’ve enjoyed being a part of a volunteer group, meeting others which has helped me settle into life in Darlington as I’m not originally from here."

Why do you think your volunteer role at Healthwatch Darlington is important?

"My role is important because I believe we help the service users in Darlington. I believe my role as a disabled volunteer helps to promote that volunteering is for all and anyone can do it. My role also helps service users who might have concerns about health services, we bridge the gap and help to make the services better by sharing their views. My role is important because I’m sharing my time and want to help others. Hopefully this shows people that we really care. " 

How do you think your role makes a difference?

"My role helps  make a difference to Healthwatch Darlington as we can help to share the message, that we are here to help and listen to service users. Being a disabled volunteer means people see a different side to being a volunteer which I hope gives people encouragement, that no matter who you are, you can make a difference in your community."

Finally, what do you get from volunteering?

"Confidence in being able to speak to different types of people, everyone has a different story to tell this has enabled me to develop my understanding and feel more empathetic. Being able to help someone gives me a sense of achievement, it inspires me to want to do more. It inspires me to be a trusted member of the community."

Jen

Jennifer Mason - Health Connector

Jennifer joined Healthwatch Darlington over a year ago before the pandemic. Recently Jennifer has rejoined in with our volunteer activities, sharing her experience and passion advocating for the LGBT+ community, to assist us in our work.

Jennifer loves helping others especially when it comes to mental health. We can't wait to get to know Jen more over these coming months. Thank you for joining us Jen.  

What motivates you to volunteer?

"Helping people, I’ve been a volunteer for many other organisations such as Gay Advice Darlington (GADD) and Mind. I’ve got a lot of experience as a volunteer. The pleasure I get from helping others who need extra support or being there for people when they need help is something I really enjoy."

What have you enjoyed about volunteering for Healthwatch Darlington so far?

"Being a part of the online meetings, meeting other volunteers and sharing experiences. I've also enjoyed getting support to help me in my volunteer role to grow in confidence, when it comes to writing and IT skills. I feel my friendships with other volunteers has helped me recently."

Why do you think your volunteer role at Healthwatch Darlington is important?

"I think its very important because we are the voice for people who don’t have a voice. Healthwatch can help others and organisations. By working with others we can make services for patients more helpful and supportive. I really support services users with mental health conditions and from the transgender community."

How do you think your role makes a difference?

"My role can make a difference as a volunteer because I can be useful and be a part of a big role in improving health & care in Darlington and making service better for people. I was able to share my views on how Healthwatch Darlington can develop their advice and information on their website ensuring that the information shared is helpful for all and is inclusive."

Finally, what do you get from volunteering?

"Support and skills to flourish. Learning new skills for example on how to use the computer/IT skills. Increasing my English writing skills. I get a lot from volunteering because I feel my life experience means I can help society in any way that I can."

Sue

Sue Kirk - Health Connector

Sue joined Healthwatch Darlington 12 months ago, in the middle of the pandemic. Since Sue has joined us she has shown dedication to help others within all levels of the community. 

Sue recently received our 'Volunteer of the Month' awared in November 2020 which celebrated her commitment as a volunteer not only here at Healthwatch Darlington but for other organisations as well. Sue regularly supports with information sharing, research, our engagement projects and our #WellbeingWednesday sessions. Thank you very much Sue. 

What motivates you to volunteer?

"To help make a difference in health and care. I noticed there was a lack of help and information for individuals with learning disabilities and autism."

What have you enjoyed about volunteering for Healthwatch Darlington so far?

"The friendships that I have built amongst the volunteers and staff. I’ve also enjoyed gathering information and research."

Why do you think your volunteer role at Healthwatch Darlington is important?

"My role is important because I can be a voice for parent/carers and the community. I can pass information onto people who might not be able to access information due to a learning disability or not being online."

How do you think your role makes a difference?

"My role is making difference because I am learning more health and care organisations which then means I have then be able to share information with others to help them in the community. When health discussions take place on Facebook I signpost individuals directly to Healthwatch for further help. I’ve also represented Healthwatch Darlington during online community events, sharing the core message to share experiences." 

Finally, what do you get from volunteering?

"Confidence, friendship and knowledge."

To find out more about our volunteer opportunities or to ask us questions please contact our Senior Volunteer & Outreach Coordinator, Jemma Austin via j.austin@healthwatchdarlington.co.uk or call 01325 380145 (please leave Jemma  a message)