NEAS - North East Ambulance Service

As services reopen, the NHS has been working on how they put steps in place to protect patients, staff and ultimately our services in preparation for the expected difficult winter period. Because of social distancing and infection precautions, the space available in A&E to care for people and allow NHS staff to work safely has been reduced by 30-50 per cent. 

With around 70 per cent of attendances at A&E made up of patients who walk-in and with reduced space in waiting rooms – the North East integrated care system (ICS) has been planning how they keep people safe - especially our most vulnerable and shielded patients.

By thinking pharmacist, GP and 111 first, people can do their bit to help stop the spread of Coronavirus, keep people safe and keep A&E free for real emergencies. At the same time this also means they will get the right treatment in the most appropriate place for them too.

This week, across Northumberland, North Tyneside, Newcastle and Gateshead, NEAS started asking the public to do their bit by thinking pharmacy, GP and 111 first, and not just to turn up to A&E.  In addition, they are asking people to act responsibly and consider carefully the impact drug use and alcohol has on behaviours which can increase demands within A&E departments.