Citizens Advice Darlington

Face to face services at Citizens Advice Darlington may be closed, but their teams are still there to help you and give free, impartial advice. There are a number of ways you can get in touch with them.
Citizens Advice Darlington Logo

Benefit Entitlement Action Team

BEAT is there to help you navigate the national benefit maze and any local help that maybe available, call now on 0800 048 7023 Monday to Friday 10:00am - 1:00pm.

Health Advice Services

Being ill can affect income, debt, housing employment or you may need advice about support services or family issues. For GP Surgeries Outreach Services, Citizens Advice telephone advice based appointments can be requested by contacting GP surgeries at:

  • Moorlands Surgery - 01325 469168
  • Clifton Court Medical Practice - 01325 465646
  • Whinfield Medical Practice - 01325 481321
  • Orchard Court Surgery - 01325 465285
  • Denmark Street Surgery - 01325 460731
  • Neasham Road Surgery - 01325 461128

For people with cancer and their families, contact Macmillan Information and Support Centre on 01325 743008.

Debt And Money Advice Hub

The Debt and Money Advice Hub can advise you if have debts or have missed a payment on a bill, ring 0800 048 7023, option 1 (Monday to Friday 10am-1pm) or email your name and number to and they will call you back.

Community Support Scheme

If you are in financial crisis: top up your gas and electricity prepayment meters, provide nappies and baby milk, top up pay as you go mobiles, provide basic emergency clothing. Please note they cannot provide cash. You can call them on 01325 734991 Monday to Friday 10am-1pm and 2pm-4pm.

How To Claim: Universal Support

Help to Claim is a dedicated service from Citizens Advice to make a new claim for universal credit. Call them free on 0800 144 8 444 or for online advice visit: 

YEI and CORECareers

If you are aged 15-29 and not in education, employment or training and would like support contact the team on 07871 573928 or email 

If you are 29+ contact 07311 789095 or email 

Download the information here

Visit the Citizens Advice Darlington website for more information

Looking for information about health and care?

Find advice and information to help you stay well and make decisions about your health and social care support.

Find advice and information

See some of our young volunteers in action



Youthwatch Darlington interview NSPCC and Kooth for this year's Children's Mental Health Week 2021.