New Mental Health text message service funded by NHS North East and North Cumbria Integrated Care Board (ICB)
People in the North East and North Cumbria who find themselves in crisis can now access urgent support by text message, thanks to a new partnership between the region's NHS and the national mental health provider Shout.
Anyone in the North East and North Cumbria region who are experiencing anxiety, stress, loneliness, depression, self-harm, suicidal thoughts, or other mental health challenges can use the service by texting the word ‘CALMER’ to 85258 at any time of day or night to receive free, confidential, text support.
The service is funded by NHS North East and North Cumbria Integrated Care Board (ICB) and delivered by innovative digital service Shout, which is powered by the charity Mental Health Innovations.
Text conversations are taken by mental health professionals, overseen by clinical supervisors.
