You and Your General Practice (YYGP)
You and Your General Practice (YYGP) describes what practices and patients can expect of each other and has been developed to help patients get the best from their GP team.

YYGP also sets out how patients and or their representatives can provide feedback or raise concerns about their GP practice.
All GP practices will have a link to the YYGP information on their website from the 1st October 2025, on the practice website home page.
What should your GP be offering you as standard? NHS England » You and your general practice
If you want to give feedback or raise a concern you can ask to speak to your practice manager. If preferred, you can contact your local Healthwatch or leave your feedback with the ICB here https://app.onlinesurveys.jisc.ac.uk/s/nencicb/tell-us-what-you-think