Feel Better Faster: Tell us what you think about the new NHS services
Have you used the NHS App, Pharmacy First, or the GP Extended Access Service recently?
Commissioners of healthcare services in the North East have launched a survey in partnership with Healthwatch to gather feedback on three NHS services designed to help people access care more quickly and conveniently.
They want to hear about your experience of using the following three services:
- NHS App - The NHS App is a simple and secure way to manage your health. It puts key services at your fingertips – anytime, anywhere.
With the NHS App, you can:
• Book GP appointments • Order repeat prescriptions
• View your health records • Access trusted health advice
• Receive messages from your GP and hospital services - Pharmacy First - Your local pharmacist can help with many common health concerns – no appointment needed.
Visit your pharmacy first for:
• Earache, sore throat, colds and flu
• Upset stomach, aches and pains
• Itchy eyes or skin
• Infected insect bites, sinusitis, UTIs, shingles
Pharmacists can also offer free treatment if you qualify, and provide contraception without needing to see a doctor or nurse. They’re experts in everyday health and can even help you stock your medicine cabinet with essentials.
- GP Extended Access - Need to see a GP outside normal hours? The Extended Access Service offers:
• Same-day and pre-bookable appointments
• Face-to-face, phone, or online consultations
• Evening and weekend availability
Opening hours: Mon to Fri: 8am – 8pm, Sat: up to 5pm.
Appointments may be at a different practice, so check with your GP surgery or visit their website to book.
How to take part
To take the survey you can scan the QR code below or click on this link
An Easy Read Version is also available to download below.
Downloads
Survey - Easy Read Version
