Tees Valley Getting Help Service – New mental health and wellbeing service launched
The Tees Valley Getting Help service builds on the current support available by bringing together a range of partners Tees, Esk and Wear Valleys NHS Foundation Trust, Alliance Psychological Services, The Link CiC, Teesside Mind, Changing Futures North East and The Junction Foundation under one service, meaning it’s simpler for children, young people and their families to access advice and early support, and for partners to make requests for help when needed.
Children, young people and their families in Tees Valley will be able to do this through a few simple ways:
1.Wysa App - for self-help and self-monitoring of mental health and wellbeing.
This is a free confidential NHS-approved mental health app for young people aged 13 to 18 years old (11+with parental support). It includes an AI driven chatbot, mood tracking and resilience tools. Young people can download the App by accessing the QR Code below or by searching Wysa in the App Store and using the referral code tsidecyp2025. Requesting further help and access to the service is also available through the App.
2. Tees Valley Getting Help website. On-line access to advice and information is available as is an option for digital requests for help and support. All requests will be reviewed, and they’ll contact individuals directly.
How you can request help and support for children and young people
3. By speaking to the mental health support team in schools or by calling directly on 0300 2000 000
If you think a child or young person is in a mental health crisis or are worried about their immediate safety, contact NHS 111 and choose the mental health option. In an emergency, call 999 or visit your nearest A&E.
