‘The Doctor will Zoom You Now - getting the most out of the virtual health and care experience'
The project was led in partnership with Traverse, National Voices and Healthwatch England and supported by Private Public Ltd (PPL). The study engaged 49 people over 10 days (June 22nd – July 1st 2020) using an online platform, with 20 additional one to one telephone interviews.
All participants had experienced a remote consultation during the lockdown period of the COVID-19 pandemic. Remote consultations took the form of telephone, video or text-based communication. Appointments were for GP, hospital outpatient, follow-up and mental health consultations.
The full report is available for you to download below which includes top tips for getting the most out of the virtual health and care experience for both patients, and health and care professionals.
Interested in sharing your views on Health and Care experiences during COVID-19?
To complete our short survey today, just click here!
We can also provide easy read versions of our questionnaire so please contact us to arrange your copy.
Alternatively, we can send you a questionnaire in the post or arrange a telephone appointment - you can contact us:
info@healthwatchdarlington.co.uk;
01325 380145 (Please leave a message and someone will get back to you as soon as possible) or;
07525 237723
All our team are working from home but we can still be contacted during our normal operational hours 9am to 4pm, Monday to Friday.
