What's it like getting care when you don't have much money?

Latest insight from Healthwatch shows that people on lower incomes find it harder to access NHS services than people who are financially more comfortable.

In 2023, Healthwatch reported that people were increasingly avoiding NHS appointments and prescriptions due to the cost-of-living crisis.

Two years on, rising costs, poor service availability, and a lack of support still characterise the experiences people share with us and Healthwatch across the country.

Living on a low income shouldn’t be a barrier to healthcare access. Find out what better support for people on low incomes could look like.