More people reporting a better overall hospital experience than last year, but patient satisfaction still far lower than five years ago
The results of the latest annual survey of hospital inpatients published today (9 September) by the Care Quality Commission (CQC) reveal that patient satisfaction levels have improved slightly in the past year with a greater number of respondents rating their overall experience as nine or ten out of ten. However, the results still indicate that many aspects of inpatient care are worse than pre pandemic and show that waiting times and access to treatment are a continued frustration.
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